About Us
Being a web hosting customer can be a hard thing - you often need to deal with network downtimes and a dreadful and slow support service. On top of that, you need to log at least in two administrative panels so as to manage your domains, billing transactions and your website itself. When we started (Phoenix-Computers), we wanted to change all that.
A Fresh Hosting Approach
The Control Panel is the part of the hosting platform that the customers actually see. And 90% of the web hosts out there use one and the very same hosting Control Panel - cPanel. We, though, regard cPanel as being out of date and tough to work with - it simply hampers our work. That is the reason why we took the decision to employ a different hosting Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site management possibilities, so you can manage all facets of your web presence from one single location. What's more, it has a drag 'n' drop File Manager, so you won't need to use third-party FTP software. Our tests have confirmed that the Hepsia hosting Control Panel works 3 times as fast as other Control Panels! We have also created a hosting Control Panel demo account - you can see for yourself how Hepsia works.
A Stable Web Hosting Platform
Your web site must be reachable online. That is the reason why we rely on top-quality web hosting servers driven by the time-proven combination of Linux and Apache. We are also partnering with 4 excellent data center facilities where you can host your sites. This allows us to offer a 99.9 percent uptime guarantee.
A User-Focused Modus Operandi
Last, but most certainly not least - we are there for you! We have Live Chat representatives who are there to respond to all your pre-sale questions and to help you solve small technological problems. We have an outstanding 24/7 client care service. We offer a one-hour ticket response time guarantee, but in the majority of situations our client support team representatives reply to trouble tickets in no more than twenty mins!
