Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will show up. It offers comprehensive info about all the actions that you can carry out on the given page. Each context menu opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide assortment of educational video clips illustrating how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.
If you can't find the answer you searching for, take a glance at our comprehensive Frequently Asked Questions section, which covers questions asked by actual persons and offers practical solutions. We constantly "revamp" our FAQ database with new articles in order to encompass all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of technical support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you send will be replied to within 1 hour (the average trouble ticket response time is only twenty mins), so you will not have to wait a long time to get an answer to your question.